Agents›Product

From customer signal to shipped and documented.

Product agents turn feedback into themes, requests into PRDs and merged work into release notes, and check what shipped against what was specified. They read your tickets, code, docs and conversations together, through the context engine.

TW
Release notesRelease 4.12
Published
  1. This week's merged pull requests read in GitHub17:05
  2. Linked to their Jira tickets and customer requests17:06
  3. Release notes drafted for customers17:09
  4. Approved by Sofia17:40
  5. Published to Confluence17:41
Technical Writer · written from what actually shipped
Across your systems

What customers ask for, what was planned and what shipped, in one view.

Product agents act in the systems your team already runs. The context engine connects them, so a theme in customer feedback links to the tickets behind it, the spec that answered it and the pull requests that shipped it.

Your systems
  • Intercom
  • Zoho Desk
  • Jira
  • Asana
  • GitHub
  • Confluence
  • SharePoint
  • Slack
Context engine
  • Reads every system on its own terms
  • Links tickets, code, docs and conversations
  • Follows the changes across your business
How it works →
Actions and outcomes
  • PRD draftedConfluence
  • Epic and stories createdJira
  • Release notes publishedConfluence
  • Spec gaps flagged for reviewDevtech Forge AI
Use cases

Where product agents earn their keep.

The synthesis and documentation that keeps a product team informed, done continuously instead of in the week before a review.

Product Analyst

Feedback into themes

Groups feature requests and complaints from tickets and conversations into themes, with the accounts asking and the evidence behind each.

Prioritization starts from what customers actually said.

IntercomZoho DeskJira
Product Manager

A first draft of the PRD

Drafts the PRD from the requests, the tickets, the existing docs and how the code works today, ready for a product manager to shape.

A day of gathering becomes an hour of editing.

ConfluenceJiraGitHub
Product Manager

Check the spec against what shipped

Compares the spec with the merged work and flags what was dropped, changed or added along the way.

No surprises at the release review.

ConfluenceGitHubJira
Technical Writer

Release notes from merged work

Reads what merged, links it to the tickets and requests behind it, and drafts notes customers can read.

Release notes that match what shipped, on the day it ships.

GitHubBitbucketConfluence
Technical Writer

Announce the release

Drafts the customer announcement and the internal summary from the release notes, for a person to review and send.

Sales and support hear about changes before customers ask.

ConfluenceSlackMicrosoft Teams
Product Manager

Roadmap status before the review

Pulls progress from tickets and merged work into a weekly status: what moved, what slipped and why.

Status meetings spend their time on decisions.

JiraAsanaGitHub
The agents

Three agents, each with a job your team will recognize.

Each one is configured once by your admins: what it is for, the skills it can use and the systems it may touch. The same agent answers in chat, runs on a schedule and takes steps inside a workflow.

PA

Product Analyst

Turns tickets and conversations into themes, with the accounts and evidence behind each.

  • Schedule
  • Chat
PM

Product Manager

Drafts PRDs, checks specs against what shipped, and keeps the roadmap status current.

  • Chat
  • Schedule
TW

Technical Writer

Writes release notes, changelogs and announcements from what actually merged.

  • Workflow
  • Schedule
In your control

Drafted by agents, decided by your team.

Product agents draft and check; your team decides. Anything published or sent beyond the team can wait for a person.

Approvals

Publishing and announcements

Release notes, docs and announcements can stop at an approval gate before they are published or sent.

Access

Only what you grant

Each agent reaches only the systems you connect it to, and only through the actions those connectors allow.

Record

Every action logged

Every action an agent takes against your systems lands in the audit log: which agent, on whose behalf, and what it changed.

Works with

The systems product teams already run, from the connector catalog.

Agents

Agents in other departments.

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