Hosting, cloud and managed services run on thin margins and repeatable work. Every customer you add brings provisioning, billing and a share of the ticket queue, and the only way the model scales is if most of that stops needing a person.
Cloud, hosting and managed service providers we build for
We have been building end-to-end storefronts and platforms for hosting and cloud providers since 2012, including the consolidations after M&A rollups.
Automated provisioning across your own infrastructure and the vendor products you resell, with the exceptions handled rather than queued.
Billing that keeps up with the catalog, including third-party licenses, and reconciles without a monthly spreadsheet ritual.
The portal your customers manage their services in, and the tooling your partners sell through.
Moving customers, workloads and billing data between platforms at scale, including after an acquisition, without losing continuity.
The systems your service desk lives in, connected to monitoring and documentation so context is one click away rather than one colleague away.
Devtech Forge AI connected to tickets, runbooks, monitoring and configuration, priced per agent per month, so the cost of automating support is a number you can forecast.
Incoming tickets triaged and answered from your own documentation, past resolutions and monitoring data, cited so an engineer can check the reasoning, escalated when they are genuinely new.
Provisioning, access and billing setup driven from the order, with a person approving the steps that touch production or money.
What was provisioned against what is being billed against what the vendor invoiced, with only the discrepancies raised for review.
Automated provisioning and billing, platform consolidation and product innovation for providers in Europe and North America.
Read the customer storiesDeployed in minutes. Priced to the dollar.