Steady delivery through a global transformation at Ingram Micro.

What they were up against

• Large-scale transformation with dependencies in every direction.
• Fragmented systems and heavy integration requirements between them.
• Resource volatility and pressure to consolidate vendors.
• Thin documentation and a history of delivery friction to work against.

What came of it

• Exceptional velocity and quality, with Ingram leadership noting that four Devtech engineers matched the output of forty from other partners.
• Stable, predictable delivery across multiple workstreams, including through transitions.
• Account reviews showing solid financial metrics, clear risk visibility and defined next steps.
• Continued footprint growth across global business units.

The work

Devtech teams worked across engineering, PSA and the Xvantage platform, taking ownership of workstreams rather than filling seats, and holding delivery steady through reorganisations and vendor transitions.

Regular executive meetings, quarterly business reviews and tactical reviews kept the account transparent on both sides, and surfaced the next areas worth taking on: modernisation, PSA expansion, cloud initiatives and strategic engineering pillars.